Grievance Redressal Mechanism

Step 1: Contact Our Compliance Officer

If you have any grievance or complaint regarding our services, please bring it to the attention of our Compliance Officer immediately. We are committed to resolving complaints fairly and promptly, targeting a resolution within 30 days of receipt.

Step 2: SEBI SCORES Portal

If your complaint is not resolved satisfactorily by our Compliance Officer within 30 days, or if you are not satisfied with the resolution provided, you may escalate your grievance by lodging a complaint on the SEBI SCORES (SEBI COmplaints REdress System) portal.

SCORES is a centralized web-based complaint redressal system that facilitates tracking the status of the complaint.

Step 3: Online Dispute Resolution (ODR)

If you remain dissatisfied with the outcome after exhausting the SCORES process, you have the option to initiate dispute resolution through the SmartODR portal, as mandated by SEBI. This portal provides an online platform for arbitration and conciliation.

Complaint Data Disclosure

As per SEBI guidelines, we display our grievance data on a monthly basis.

Data for the month ending: July 2026

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
^Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of annual (Financial Year) disposal of complaints